A geo-based complaints system: this enables citizens to submit complaints electronically linked with their actual location for faster response. The system is map based and designed to be easy to use.

An electronic forum: The forum enables two way communication between residents and the Municipality - use it to share with us your ideas and concerns. It is one of the first government agencies in the entire Arab region to introduce an electronic forum.

The Jeddah Survey: This is an in depth survey that enables residents to give their opinions on a wide range of issues. Results will be updated regularly and you are welcome to take part.

An electronic guide to what you need in Jeddah: You can search for what you need in Jeddah, such as schools, medical centres, restaurants, emergency numbers and government agencies to list a few. In addition you can rate these facilities and add your comments. We warmly welcome suggestions for additions to the list.

Linked maps - Jeddah Explorer: enables visitors to look up locations and services through the use of geographical maps.