Home PageTerms of Use
Terms of Use

The following terms of use, in addition to privacy policy, are applied to all users and visitors of Jeddah Municipality Portal www.jeddah.gov.sa and all related websites and subdomains.

Jeddah Municipality has the right to stop, prevent, or terminate the website usage for any user or visitor in case of violation to these terms of use or privacy policy.

Your use of this website means your acceptance to all terms and conditions and to whatever changes or amendments hereafter. Website management reserves the right to make any change in privacy policy or terms of use without any prior notice. If you continue using the website after making any change to these terms of use, this means that you accept them.

Website Usage:

By using this website, you agree not to do any of the following:

  1. Use this website in a way that might violates the rights of Jeddah Municipality and/or any third party.
  2. Send, transfer, or publish any information that is or likely to be harmful, obscene, defamatory, or illegal.
  3. Attempt to interfere with the operation of the website, which includes the use of any programs, procedures, or devices to interfere with the website.
  4. Provide or upload any files that contain viruses or corrupted data.
  5. Do any action that might cause any excessive load on website infrastructure.
  6. Accessing pages or data that are not intended to be provided to user or visitor, or logging into a server or an account that the user is not authorized to access.
  7. Attempting to conduct any test or scan for finding weakness of any system, website, or network of Jeddah Municipality.
  8. Sending unwanted electronic messages to the website including commercials or advertisements on services or products.
  9. Using this portal by any means for sending emails or anything on behalf of Jeddah Municipality, that may contain offence or libel of Jeddah Municipality, its websites, or any person whomsoever, or announcing any incorrect news or information and ascribing it to Jeddah Municipality unrightfully.
  10. Unauthorized access to the website including the use of false password or fake identity or doing any action on behalf of another person, or anything else.
  11. Violate terms of use of this website in any other way.


Some parts of the website are only for registered users. When you register in our website, you agree that the information you provided is correct and accurate, and that you are not going to try accessing the website using someone else name or identity.

Registered users are responsible to keep their username and password secure, and they are responsible for any activity that results from using their username. We are not responsible for any loss, edit, or damage in users’ data as a result for giving unauthorized person your login information.

Termination of use:

We have the right to terminate, restrict or suspend your right to access and use Jeddah Municipality Portal without notice and for any reason, including violation of terms and conditions of use. If we terminated your use, then you are not authorized to access the portal.


Although Jeddah Municipality is making every effort to provide the latest and most accurate information on its websites, at the same time some errors might occur in some situations. Therefore, you have full responsibility of mistakes that might happen because of accessing or using content on this website.

Limitation of Liability:

The electronic services provided by this website are provided only to facilitate manual procedures, and so you acknowledge that you are fully aware that communication over the Internet may be subject to third party interference or objection. Therefore, using this website remains at your own risk, and we are not responsible for any loss or damage of any kind that may happen because of using or visiting this website, or because of reliance on any statement, opinion or announcement on this website, or because of hardware or software failures.

The use of Information and Materials:

The information and materials displayed on Jeddah Municipality Portal and all related websites and subdomains are subject to change at any time, and Jeddah Municipality has the right to change any information as required without giving reasons.


We always work on updating our anti-virus programs, but we cannot guarantee that our website, servers, downloaded files, or email messages we send are free from viruses or other harmful components. Therefore, we recommend using anti-virus programs to examine any information or files you download from the Internet.

Intellectual Copyrights:

  • Jeddah Municipality is the only owner of the design of this website, in addition to all images, logos, and databases it contains, and no one has the right to use them in any form.
  • Jeddah Municipality is the only copyright owner of all content displayed on this website, including the organization, layout, and source code of the website.
  • All information and materials contained in this website pages are subject to the law of intellectual property rights, and Jeddah Municipality reserves its legal rights against any violation to it.